Your Healthcare Rights

Do you know your healthcare rights?

Communication

You have a right to be informed about services, treatment, options and costs for your child's treatment in a clear and open way.

Participation

You have a right to be included in decisions and choices about your child's care.

Privacy

You have a right to privacy and confidentiality of your child's personal information.

Comment

You have a right to comment on your child/ren's care and to have your concerns about their treatment addressed.

Access

Your child/ren have a right to healthcare.

Safety

Your child/ren have a right to safe and high-quality care.

Respect

Your child/ren have a right to respect.

For more information on the Charter, ask for a flyer on the Australian Charter of Healthcare Rights, or visit www.safetyandquality.gov.au

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Contact Us

KIDS – Healthy Kids Nurtured by Nature

p:(07) 4942 5111

e: mackay@healthykidsqld.com.au

a: 6 Discovery Lane, Mackay QLD 4740

Open Hours

Monday 8:30am to 5:00pm
Tuesday 8:30am to 5:00pm
Wednesday 8:30am to 5:00pm

Friday 8:30am to 4pm
Saturday 8:30am to 2pm
(may vary)

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